Phuket Emerald Beach Resort
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Was initially uncertain due to negative feedback by some previous guests and thus booked a shorter stay but the worries were unfounded. The staff were noted to be putting in efforts to rectify them. Hotel is located just along Karon beach, about 1 hour drive from airport. Food, convenience store and massage places just outside. Highlight of the hotel is the water play area for younger kids and 2 exciting water slides for the older ones and adults. Attendants at the slides were friendly and made effort to engage the kids. Would be even nicer if the slides start earlier from 9am instead of 10am. My kid is an early riser 😊 Need to note that the floor / walls of the pool is very rough, easy to get scratched after coming down from the slides. Front desk staff were helpful. There is whatsapp messaging for ease of communication e.g., register for the shuttle to/from Jungceylon /Big C. There is an indoor play area for the younger kids, and many activities (free and paid) for kids and adults although we didn't get to try them. Room and surroundings were clean. Range of food available for breakfast, waitstaff were pleasant and smiley. Dining area is open air with good ventilation, there were birds trying to steal food off the unattended plates / tables. Didn't realise that there were family rooms that accommodate up to 4 persons that could be book via the hotel website.
Jade
julho de 2024
I liked my room as it takes me directly to the swimming pools and there is more than one water play area. It’s really wonderful. I liked Karon. has services and everything close to you, 7/11, a pharmacy, and a beach that you can go to on foot.
Rehab
julho de 2024
The bedroom and pool are the best about our stay! Super clean and seems very new.. my kids really love the pool. We could swim every single day there! And the fact that its just across the beach, we could see the sunset just right there. And the staff there, super friendly, always with a smile... thank you!
Raz
dezembro de 2023
Location is perfect. Beach is just across the road, market is literally next door. A 10-15 minute walk to the main area where all the other restaurants and shops are. Room was perfect size, lots of space. Pool access was totally worth the extra money as you can just go in and out and watch your kid play in the pool. Layout of the hotel was well thought of. It’s a long-lengthwise property so they placed different types of pools/water park in the middle of the 2 buildings where the rooms are so even when it was busy, the pools never felt too crowded as there were so many areas to go. Kids Club was being renovated so it was temporarily located at the second floor of the restaurant which I first thought would be a bummer but turned out well for my 4 year old who loved going. She would finish her food and ask to go there and my husband and I would be able to have an hour to ourselves to chat while we finished eating. The staff in the kids club was also amazing even if they didn’t have all the facilities set up there. They entertained my child and made a lot of art. Staff was absolutely lovely and helpful. From reception, waiters to room attendants. We go to Phuket often and this is probably my favorite hotel so far. Definitely go back.
Veronica
outubro de 2023
- location was great (just across the street the beach) - breakfast was good but (not very good) - swimming pool with sliders was fun for the kids - lot of chinese people, my son is half chinese, so he made a lot of friends :-) - enough opportunities in the neighboorhood to eat outside at walking distance
Peter
julho de 2024
Staff very friendly and helpful all time. The pool clean and kids have great time. Next to hotel many shops and restaurants. Karon Beach one of the best beaches in Phuket. The hotel safe.
Adel
dezembro de 2023
New hotel, very spacious rooms with terrace. Air con, pool towels available, flip-flops. Very clean, with great service Nice breakfast buffet with lots of options Very good location 2 min walk near the beach. Close to lots of restaurants, shops and bars and markets. Beautiful pool. Quiet during the night
Andreea
dezembro de 2023
We loved the ambience and the hotel designed. The room was spacious and very clean. Superb buffet breakfast with variety of food. The location also convenient for us, just across the street you will reach the white sand of Karon Beach. Staffs were very helpful, friendly and services oriented. Overall resort were excellent and value for money, we will definitely be back here.
Somjit
julho de 2023
Location, size of room, pool and pool access from room and general cleanliness were great. It is across Karon beach. Food was great too
Sanghamitra
fevereiro de 2024
Very nice resort in Karon Beach, and excellent service with friendly and helpful staff. Great relaxing by the pools and breakfast was good. We LOVE this resort!
Vitayakorn
julho de 2023
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